Dayton Freight Lines, Inc.
TOM CRONIN President, Dayton Freight Lines, Inc.
- “We are very loyal to International. They make a good product, they have good parts distribution, and they support their trucks well.”
- “My relationship with International goes back to 1973. The first salesman I ever had at International is still my good friend today. We go back a long way.”
- “We do a lot of our own service work, but the parts backup is very important to us. And if we have a large job or warranty work, we’ll take that to the dealer. We have an excellent dealer relationship.”
- “The fuel mileage is very competitive. Other than labor, it’s our second largest expense so we work hard to drive the fuel mileage.”
PROSTAR PERFORMANCE KEY FOR LTL CARRIER
UPTIME, FUEL ECONOMY AND SERVICE DRIVE DAYTON FREIGHT’S BUSINESS
Tom Cronin Has a lot to keep track of. As president and founder of Dayton Freight Lines, Inc., a regional less-than-truckload (LTL) carrier in the Midwest sector, Cronin oversees a company of more than 3,000 employees with a combined total of over 4,000 tractors and trailers.
Dayton’s core service area extends west from their base in Ohio to Kansas, and as far east as Pennsylvania. LTL drivers make multiple stops on a route, so trucks must be ready for long highway hauls as well as tight city maneuvering. “Our line haul trucks run 24/7,” Cronin says. “They will go out in the city during the day, and cover another 500 miles on a night run.”
Of course, serious mileage means serious expectations for your vehicle. Cronin and his team rely heavily on the International® ProStar® to keep their business moving forward, and were excited by the recent addition of the Cummins ISX15 engine to the ProStar chassis. In the past year, Dayton Freight has purchased upwards of 100 International ProStars with the Cummins ISX15, rounding out their ProStar fleet at almost 400 trucks. “We’re extremely happy they put the Cummins engine in,” says Cronin. “They compare very well to the other trucks we’re running.”
While the Cummins ISX15 performs exceptionally well on its nonstop 24-hour hauls, it’s also designed to achieve great fuel economy. “The fuel mileage is very competitive,” Cronin says. “Other than labor, it’s our second largest expense so we work hard to drive the fuel mileage.”
Cronin founded Dayton Freight in 1981, but was an avid buyer of International long before then. “My relationship with International goes back to 1973,” he says. “The first salesman I ever had at International, Dan O’Brien, is still my good friend today. ”
O’Brien, who has since retired, confirmed the tight bond he and Cronin share. “Tom is the finest, most loyal customer you could ever have. I sold him every truck he bought from 1981 to 2011. You can make a great friend out of a customer. I’ve grown with him, and we’ve been partners all the way through it.”
Dayton Freight’s relationship with their dealer Rush Enterprises is not as seasoned, but it is just as strong. “Parts backup is very important to us, and if we have a large job or warranty work we’ll take that to the dealer, ” Cronin says. “We have an excellent dealer relationship.”
Though the support from Rush Enterprises is there when they need it, Cronin is happy to report that the ProStar’s performance during the 24-hour hauls is exceptional. “Uptime is the most important thing in a truck,” Cronin says. “The ProStar has always been a solid truck that performs exactly the way it should. We’re extremely happy with them.”
Choosing a truck maker that provides both quality products and excellent service is essential to keep Dayton Freight’s customers happy, something they’re known to do. Last spring, Dayton Freight received NASSTRAC’s 2014 Carrier of the Year Award in the Regional-Midwest LTL category for the seventh time in a row.
With the introduction of the ProStar with Cummins ISX15, it looks like Dayton Freight and International will continue to work together to provide excellent LTL service to the Midwest. “We are very loyal to International,” Cronin says. “They make a good product, they have good parts distribution, and they support their truck well.”
See full testimonial HERE.